{"id":2447,"date":"2024-04-10T09:03:37","date_gmt":"2024-04-10T09:03:37","guid":{"rendered":"https:\/\/leadlab.hu\/?p=2447"},"modified":"2024-07-24T16:24:36","modified_gmt":"2024-07-24T16:24:36","slug":"pszichologiai-biztonsag-mit-is-jelent-valojaban","status":"publish","type":"post","link":"https:\/\/leadlab.hu\/en\/uncategorized\/pszichologiai-biztonsag-mit-is-jelent-valojaban\/","title":{"rendered":"Pszichol\u00f3giai biztons\u00e1g, mit is jelent val\u00f3j\u00e1ban?"},"content":{"rendered":"

A pszichol\u00f3giai biztons\u00e1g fogalma Amy Edmondson, egyetemi kutat\u00f3 nev\u00e9hez k\u00f6t\u0151dik, aki egy kutat\u00e1s sor\u00e1n \u00e9szrevette, hogy el\u0151felt\u00e9telez\u00e9seivel ellent\u00e9tben a j\u00f3l teljes\u00edt\u0151 csapatok<\/a> sokkal t\u00f6bbet hib\u00e1znak egy-egy munkafolyamatban, mint a gyeng\u00e9bben teljes\u00edt\u0151k \u2013 legal\u00e1bbis l\u00e1tsz\u00f3lag.\u00a0Hiszen a j\u00f3l m\u0171k\u00f6d\u0151 csapatokban a hib\u00e1kat transzparensen kezelik, nem f\u00e9lve a hib\u00e1z\u00e1sb\u00f3l ad\u00f3d\u00f3 negat\u00edv k\u00f6vetkezm\u00e9nyekt\u0151l, mint a megsz\u00e9gyen\u00edt\u00e9s, vita, konfront\u00e1ci\u00f3, retorzi\u00f3.<\/p>\n

A hat\u00e9konyabb csapatok munkat\u00e1rsai<\/a> besz\u00e9lnek a hib\u00e1k kock\u00e1zatair\u00f3l, tanuls\u00e1gair\u00f3l \u00e9s gyakran pr\u00f3b\u00e1lnak \u00faj m\u00f3dszereket tal\u00e1lni ezek tetten \u00e9r\u00e9s\u00e9re \u00e9s megel\u0151z\u00e9s\u00e9re. Ezekben a csapatokban a k\u00f6z\u00f6s c\u00e9lok el\u00e9r\u00e9s\u00e9re \u00f6sszpontos\u00edtanak az \u00f6nv\u00e9delem helyett.<\/p>\n

A pszichol<\/strong>\u00f3<\/strong>giai biztons\u00e1<\/strong>g <\/strong>l<\/strong>\u00e9<\/strong>nyeg<\/strong>\u00e9<\/strong>ben az a hit, hogy a munkak<\/strong>\u00f6<\/strong>rnyezet biztons\u00e1<\/strong>gos.<\/strong> Ez arra az \u00e9lm\u00e9nyre vonatkozik, amikor a csapattagok \u00fagy \u00e9rzik k\u00e9pesek \u2013 s\u0151t k\u00f6telesek \u2013 \u0151szint\u00e9k lenni. Fel tudnak sz<\/strong>\u00f3<\/strong>lalni, ha agg\u00e1lyaik, f<\/strong>\u00e9<\/strong>lelmeik vannak, mernek k<\/strong>\u00e9<\/strong>rdezni <\/strong>\u00e9<\/strong>s v<\/strong>\u00e9<\/strong>lem<\/strong>\u00e9<\/strong>nyt alkotni, nem f<\/strong>\u00e9<\/strong>lnek a k<\/strong>\u00f6<\/strong>vetkezm<\/strong>\u00e9<\/strong>nyekt\u0151<\/strong>l. B<\/a><\/strong>\u00edznak egym\u00e1sban <\/strong>\u00e9<\/strong>s a csapatban.<\/strong><\/p>\n

A pszichol<\/strong>\u00f3<\/strong>giai biztons\u00e1g megteremt<\/strong>\u00e9<\/strong>se a vezet\u0151 feladata<\/a>, az \u0151 felel\u0151ss<\/strong>\u00e9<\/strong>ge.\u00a0<\/strong>Ennek \u00e9rdek\u00e9ben fontos t\u00e1mogatnia a munkat\u00e1rsait abban, hogy b\u00e1tran merjenek k\u00e9rdezni, vit\u00e1zni, v\u00e9lem\u00e9ny\u00fcket \u0151szint\u00e9n megosztani, \u00faj javaslatokkal el\u0151\u00e1llni.<\/p>\n

A t\u00e1mogat\u00f3 k<\/strong>\u00f6<\/strong>zeg nem azt jelenti, hogy minden megengedett<\/strong>, s\u0151t. Fontos kereteket \u00e9s szab\u00e1lyokat fel\u00e1ll\u00edtani ahhoz, hogy a csapat hat\u00e9konyan tudjon m\u0171k\u00f6dni. Folyamatos visszajelz\u00e9sek r\u00e9v\u00e9n \u00e9rdemes terelni a csapat minden tagj\u00e1t az eredm\u00e9nyes m\u0171k\u00f6d\u00e9s fel\u00e9. Elengedhetetlen, hogy a munkat\u00e1rsak tiszt\u00e1ban legyenek saj\u00e1t felel\u0151ss\u00e9g\u00fckkel, illetve m\u0171k\u00f6d\u00e9s\u00fck k\u00f6vetkezm\u00e9nyeivel is. Fontos tov\u00e1bb\u00e1, hogy a vezet\u0151 mindenki sz\u00e1m\u00e1ra vil\u00e1gos c\u00e9lokat t\u0171zz\u00f6n ki, egy\u00e9rtelm\u0171 k\u00f6vetelm\u00e9nyekkel \u00e9s siker krit\u00e9riumokkal.<\/p>\n

Amy Edmondson modellje alapj\u00e1n a pszichol\u00f3giai biztons\u00e1g \u00e9s a motiv\u00e1ci\u00f3, sz\u00e1monk\u00e9rhet\u0151s\u00e9g kapcsolata a k\u00f6vetkez\u0151:<\/p>\n

    \n
  1. Ap\u00e1tia z\u00f3na:<\/strong> amikor alacsony a pszichol\u00f3gia biztons\u00e1g \u00e9s a felel\u0151ss\u00e9gv\u00e1llal\u00e1s, a motiv\u00e1ci\u00f3 szintje is: ilyenkor a csapat tagjai k\u00f6z\u00f6ny\u00f6sek, nem tesznek k\u00fcl\u00f6n\u00f6sebb er\u0151fesz\u00edt\u00e9seket a koll\u00e9g\u00e1kkal val\u00f3 egy\u00fcttm\u0171k\u00f6d\u00e9sre. A napi munka sor\u00e1n csak t\u00fal\u00e9lnek \u00e9s az elv\u00e1rt minimumot teljes\u00edtik.<\/li>\n
  2. Komfort Z\u00f3na:<\/strong> magas a pszichol\u00f3giai biztons\u00e1g szintje, de alacsony a motiv\u00e1ci\u00f3, a felel\u0151ss\u00e9gv\u00e1llal\u00e1s. Ebben az esetben semmilyen \u00f6szt\u00f6nz\u0151 er\u0151 nincs arra, hogy a csapat tagjainak a teljes\u00edtm\u00e9nye n\u0151j\u00f6n. Nem k\u00e9rd\u0151jelezik meg egym\u00e1s munk\u00e1j\u00e1t, nem a folyamatos meg\u00fajul\u00e1s, a n\u00f6veked\u00e9s a c\u00e9l. \u00c1ltal\u00e1ban kellemes a munkak\u00f6rnyezet, de nincsenek kih\u00edv\u00e1sok.<\/li>\n
  3. Szorong\u00f3 z\u00f3na:<\/strong> alacsony a pszichol\u00f3giai biztons\u00e1g szintje, de a felel\u0151ss\u00e9gv\u00e1llal\u00e1s, motiv\u00e1ci\u00f3 szintje magas. A csapattagok k\u00e9ptelenek egym\u00e1ssal hat\u00e9konyan kommunik\u00e1lni, amikor hib\u00e1znak, f\u00e9lnek a b\u00fcntet\u00e9st\u0151l, vagy a megal\u00e1ztat\u00e1st\u00f3l, ez\u00e9rt nehezebben v\u00e1llalj\u00e1k fel, ha elrontanak valamit.<\/li>\n
  4. Tanul\u00f3 z\u00f3na:<\/strong> magas a pszichol\u00f3giai biztons\u00e1g szintje, de egyben a motiv\u00e1ci\u00f3, a felel\u0151ss\u00e9gv\u00e1llal\u00e1s is. Ebben az esetben a t\u00e1mogat\u00f3 k\u00f6zeg \u00e9s a kih\u00edv\u00e1sok is adottak, egyens\u00falyban vannak. Ez az optim\u00e1lis k\u00f6rnyezet a n\u00f6veked\u00e9s \u00e9s a meg\u00fajul\u00e1s biztos\u00edt\u00e1s\u00e1ra. A csapat tagjai mernek kock\u00e1zatot v\u00e1llalni \u00e9s hib\u00e1zni, v\u00e1llalj\u00e1k ennek a felel\u0151ss\u00e9g\u00e9t \u00e9s tanulnak bel\u0151le.<\/li>\n<\/ol>\n

    \"\"<\/p>\n

     <\/p>\n

    Forr\u00e1s: https:\/\/case.edu\/ipe\/news-and-events\/huddle\/tips-high-impact-teamwork-psychological-safety<\/a><\/p>\n

    ","protected":false},"excerpt":{"rendered":"

    A pszichol\u00f3giai biztons\u00e1g l\u00e9nyeg\u00e9ben az a hit, hogy a munkak\u00f6rnyezet biztons\u00e1gos. Ez arra az \u00e9lm\u00e9nyre vonatkozik, amikor a csapattagok \u00fagy \u00e9rzik k\u00e9pesek \u2013 s\u0151t k\u00f6telesek \u2013 \u0151szint\u00e9k lenni. Fel tudnak sz\u00f3lalni, ha agg\u00e1lyaik, f\u00e9lelmeik vannak, mernek k\u00e9rdezni \u00e9s v\u00e9lem\u00e9nyt alkotni, nem f\u00e9lnek a k\u00f6vetkezm\u00e9nyekt\u0151l. B\u00edznak egym\u00e1sban \u00e9s a csapatban.<\/p>","protected":false},"author":3,"featured_media":2450,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"A pszichol\u00f3giai biztons\u00e1g l\u00e9nyeg\u00e9ben az a hit, hogy a munkak\u00f6rnyezet biztons\u00e1gos, amikor a csapattagok \u00fagy \u00e9rzik b\u00edzhatnak egym\u00e1sban \u00e9s k\u00e9pesek \u0151szint\u00e9k lenni.","_seopress_robots_index":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10,1],"tags":[11,15],"class_list":["post-2447","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-bizalom","category-uncategorized","tag-bizalom","tag-pszichologiai-biztonsag","post_format-post-format-image"],"_links":{"self":[{"href":"https:\/\/leadlab.hu\/en\/wp-json\/wp\/v2\/posts\/2447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leadlab.hu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/leadlab.hu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/leadlab.hu\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/leadlab.hu\/en\/wp-json\/wp\/v2\/comments?post=2447"}],"version-history":[{"count":5,"href":"https:\/\/leadlab.hu\/en\/wp-json\/wp\/v2\/posts\/2447\/revisions"}],"predecessor-version":[{"id":2454,"href":"https:\/\/leadlab.hu\/en\/wp-json\/wp\/v2\/posts\/2447\/revisions\/2454"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leadlab.hu\/en\/wp-json\/wp\/v2\/media\/2450"}],"wp:attachment":[{"href":"https:\/\/leadlab.hu\/en\/wp-json\/wp\/v2\/media?parent=2447"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/leadlab.hu\/en\/wp-json\/wp\/v2\/categories?post=2447"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/leadlab.hu\/en\/wp-json\/wp\/v2\/tags?post=2447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}